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Chronicles Of A Quality Detective: Book by Shrinivas Gondhalekar

Chronicles Of A Quality Detective

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ISBN: 9788188569007    Publisher: Indus Source Year of publishing: 2010     Format:  Paperback No of Pages: 119        Language: English
Quality defects tend to be tenacious. Often they linger at a certain level, even after the most sophisticated quality management techniques have been deployed. This is usually because the root causes have...Read more
Quality defects tend to be tenacious. Often they linger at a certain level, even after the most sophisticated quality management techniques have been deployed. This is usually because the root causes have not been accurately diagnosed. This book chronicles a series of eight dramatized, real-life cases, through the medium of a professor-protegee relationship, leading to a formal technique called Differential Diagnosis. This technique is unique, because it is based on "backward thinking", while most other techniques use "forward thinking". The real-life cases demonstrate how to overcome the difficulties of application, allowing the practitioner to transcend from knowledge to profound knowledge.
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