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Customer Service Secrets (English) 1st Edition (Paperback): Book by Peter Economy

Customer Service Secrets (English) 1st Edition (Paperback)

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ISBN: 9780070581586    Publisher: Tata McGraw - Hill Education Year of publishing: 2008     Language: English
"Customer Service is all about serving your customer - treating her in the very same way that you yourself would want to be treated. This book includes the tools that you would need to provide good customer...Read more
"Customer Service is all about serving your customer - treating her in the very same way that you yourself would want to be treated. This book includes the tools that you would need to provide good customer service to your customers. Peppered with anecdotes and real life examples, it teaches powerful lessons for providing the highest levels of customer service which bring great results - satisfied customers who reward us with their trust, their confidence, and their business. "
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