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Delivering Happiness (English) (Paperback): Book by Tony Hsieh

Delivering Happiness (English) (Paperback)

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ISBN: 9781455508907    Publisher: Hachette Book Group USA Year of publishing: 2011     Format:  Paperback No of Pages: 304        Language: English
·Pay brand-new employees $2,000 to quit ·Make customer service the responsibility of the entire company-not just a department ·Focus on company culture as the no.1 priority ·Apply research from...Read more
·Pay brand-new employees $2,000 to quit ·Make customer service the responsibility of the entire company-not just a department ·Focus on company culture as the no.1 priority ·Apply research from the science of happiness to running a business ·Help employees grow-both personally and professionally ·Seek to change the world ·Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS , Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
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Review:
This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers...Read more
This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical. -- Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness. -- Gretchen Rubin, Author Of The Happiness Project
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