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HOW TO RESOLVE CONFLICTS AT WORK (English) 01 Edition (Paperback)
By: STONE
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ISBN: 9788120337435 Publisher: PHI LEARNING PVT. LTD-NEW DELHI
Year of publishing: 2009 Format: Paperback
No of Pages: 160 Language: English
This book provides practical, down-to-earth advice on conflict resolution which otherwise may lead to poor decisions, confusion, hostility or a lot of other workplace ills. With this guide learn how to : Distinguish...Read more
This book provides practical, down-to-earth advice on conflict resolution which otherwise may lead to poor decisions, confusion, hostility or a lot of other workplace ills. With this guide learn how to : Distinguish personality conflicts from operational problems Know when it is alright to be angry Understand why giving in is seldom the right thing to do Handle whiners, know-it-all, manipulators and other pain-in-the-neck types Build strong, productive relationships with supervisors and co-workers
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