ISBN: 9788131521748    Publisher: Cengage Learning Year of publishing: 2014     Format:  Hardcover No of Pages: 360        

Managing Stakeholder Expectations for Project Success provides a practical approach to managing those things that matter most for project success-stakeholder expectations, communication, risk, change and quality so that scope, schedule and cost end up on target and the project's intended benefits for the organization are realized. This unique desk reference shows how to utilize the best practices, concepts and methodologies found in PMI's PMBOK Guide, along with a few concepts from APMG's Prince 2 and leverage them in the context of organizational challenges and project realities. It features new methods for successful project management that focus on underset ending and managing stakeholders' needs and expectations, communication, time management and organizational politics and culture. The book's content and design also make it a valuable resource for PMP certification. Key Features: Provides tips for deciphering organizational politics and tools for analyzing all stakeholders to learn how to manage their expectations, how to treat them, what to expect from them and how to design an effective communication plan, applicable and efficient for addressing each of their needs. Discusses methods for reducing requirement and scope changes and measuring the individual and overall impact of changes in the pipeline and their associated risks. Presents techniques and metrics for determining project health and interim performance beyond the traditional ways of measuring deliverables and results. Explains how to prioritize risks and responses based on organizational and project priorities so they align with objectives and success criteria. Demonstrates how to utilize and leverage best practices outlined in PMI's PMBOK Guide within the context of organizational challenges and project. Illustrates how to apply the knowledge presented and provides an integration framework for performing it properly. WAV offers downloadable checklists for determining project readiness and complexity, templates for quality and communication planning and other tools. Table of Contents: The (Sad) Reality of Project Management Project Complexity and Readiness Assessment Culture and Politics Underset ending Stakeholders and What They Want Connecting Success and Constraints Assumptions: The Project Manager's Best Friends Managing those Things that Make a Difference Managing Risk Effectively Learn What Quality Means Managing Project Change Designing and Managing Project Communications Organizational Influences Integration: Putting it All Together Index
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Ori Schibi, PMP, is President of PM Connectors, a company that provides a wide range of innovative business solutions to large and mid-sized organizations in diverse industries and government agencies around the world, with a focus on strategy, change management, project management and business analysis. Ori has over 23 years of experience in driving operational improvements, process efficiencies, software implementations, project recoveries, PMOs and complex programs to stabilize business, create growth and value and lead sustainable change. He is a thought-leader and subject matter expert with a strong track record of delivering outstanding results and achieving high customer satisfaction. This published author and speaker is a certified PRINCE2 (Practitioner) with an MBA from the Schulich School of Business at York University.
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