ISBN: 9789381970287    Publisher: Gullybaba Year of publishing: 2015     Format:  Paperback No of Pages: 250        

MTM-01 Management Function and Behaviour in Tourism

CONTENTS COVERED

Chapter- 1 Tasks of a Professional Manager
Chapter- 2 Responsibilities of a Professional Manager
Chapter- 3 Management Systems and Processes
Chapter- 4 Managerial Skills
Chapter- 5 Organisational Context of Decisions
Chapter- 6 Decision-Making Models, Techniques and Processes
Chapter- 7 Management by Objectives (MBO)
Chapter- 8 Organisational Culture and Managerial Ethos
Chapter- 9 Management of Organisational Conflict and Managing Change
Chapter- 10 Orgnisation Structure and Design
Chapter- 11 Managerial Communication
Chapter- 12 Planning Process
Chapter- 13 Controlling, Delegation and Interdepartment Co-ordination
Chapter- 14 Analysing Interpersonal Relations
Chapter- 15 Leadership Styles and Influence Process
Chapter- 16 Group Dynamics

QUESTION PAPERS
1. Solution Paper - June 2010
2. Solution Paper - Dec 2010
3. Solution Paper - June 2011
4. Solution Paper - Dec 2011
5. Solution Paper - June 2012
6. Solution Paper - Dec 2012
7. Solution Paper - June 2013

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