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Operations Management and Productivity Techniques: Book by T.T. Kachwala

Operations Management and Productivity Techniques

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ISBN: 9788120336025    Publisher: PHI LEARNING PVT. LTD. Year of publishing: 2009     Format:  Paperback No of Pages: 432        Language: English
The concept of Operations Management is universally applicable to all functions including Production, Materials, Human Resources, Marketing, Logistics and Supply Chain Management. Operations Management...Read more
The concept of Operations Management is universally applicable to all functions including Production, Materials, Human Resources, Marketing, Logistics and Supply Chain Management. Operations Management is an effective and efficient way of carrying out a business process (manufactur-ing or service sector) aimed at maximization of Customer Satisfaction and Return On Investment. The concept of productivity implies effectiveness and efficiency in individual and organizational performance, reflected in the creation of surplus through productive operations.

This book provides readers with an easy-to-understand treatment of all aspects of Operations Management and explains the expanded coverage of the role of Operations Management in the organization. Manufacturing and service operations are given equal treatment.

While focusing on the basic principles and core operations in a straightforward and well structured style, the book provides students with an understanding of managing operations, effectively and efficiently, in the following areas:

Total Quality Management

Statistical Process Control

Total Productive Management

Service Quality Management

Supply Chain Management

Inventory Management

Written for MBA students as well as for B.Tech. students in Mechanical/Production/Industrial engineering, this book covers the curriculum of different universities for a course in Operations Management.

The book is recommended by AICTE for PGDM course. The link is www.aicte-india.org/modelsyllabus.php


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About the author: T.T. Kachwala
P.N. MUKHERJEE, Ph.D., is Head of the Department of Operations Management at the Narsee Monjee Institute of Management Studies (Deemed University), Mumbai.... Read more
P.N. MUKHERJEE, Ph.D., is Head of the Department of Operations Management at the Narsee Monjee Institute of Management Studies (Deemed University), Mumbai. Earlier, Dr. Mukherjee was Head of the Department of Operations Management and Logistics and Supply Chain Management at the K.J. Somaiya Institute of Management Studies and Research, Mumbai.|T.T. KACHWALA, Ph.D., is graduate in Mechanical Engineering from V.J.T.I. Mumbai and holds the Masters degree in Management from N.M.I.M.S. He also holds a doctoral degree in management. He is currently Head of the Department of Decision Science at Narsee Monjee Institute of Management Studies (Deemed University), Mumbai.
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