Operations Management and Productivity Techniques
By: T.T. Kachwala
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This book provides readers with an easy-to-understand treatment of all aspects of Operations Management and explains the expanded coverage of the role of Operations Management in the organization. Manufacturing and service operations are given equal treatment.
While focusing on the basic principles and core operations in a straightforward and well structured style, the book provides students with an understanding of managing operations, effectively and efficiently, in the following areas:
Total Quality Management
Statistical Process Control
Total Productive Management
Service Quality Management
Supply Chain Management
Written for MBA students as well as for B.Tech. students in Mechanical/Production/Industrial engineering, this book covers the curriculum of different universities for a course in Operations Management.
The book is recommended by AICTE for PGDM course. The link is www.aicte-india.org/modelsyllabus.php
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