By: John Allspaw
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* Learn the skills needed in web operations, and why they're gained through experience rather than schooling * Understand why it's important to gather metrics from both your application and infrastructure * Consider common approaches to database architectures and the pitfalls that come with increasing scale * Learn how to handle the human side of outages and degradations * Find out how one company avoided disaster after a huge traffic deluge * Discover what went wrong after a problem occurs, and how to prevent it from happening again Contributors include: John Allspaw Heather Champ Michael Christian Richard Cook Alistair Croll Patrick Debois Eric Florenzano Paul Hammond Justin Huff Adam Jacob Jacob Loomis Matt Massie Brian Moon Anoop Nagwani Sean Power Eric Ries Theo Schlossnagle Baron Schwartz Andrew Shafer
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